At PayApp, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safe-guard your information when you use our mobile application and backend services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Identity Information: Name, email address, phone number, and identification documents.
- Business Information: Business name, registration details, and professional credentials.
- Financial Data: Wallet balances, transaction history, and disbursement details.
- Device Information: Hardware model, operating system, and unique device identifiers for security purposes.
2. How We Use Your Information
Your information is used to:
- Facilitate secure financial transfers and payouts.
- Verify your identity and business credentials.
- Protect against fraud, unauthorized transactions, and security threats.
- Improve our services and provide customer support.
- Comply with legal and regulatory financial requirements.
3. Data Security
We implement industry-standard security measures, including:
- End-to-end encryption for all sensitive data transmission.
- Secure hashing for PINs and passwords.
- Multi-factor authentication (SMS tokens and Biometrics).
- Regular security audits and infrastructure monitoring.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can manage most of your profile information directly within the PayApp mobile application.
6. Contact Us
If you have any questions about this Privacy Policy, please contact our support team at support@payapp.com.